Installing the CygNet Mobile Notification Plugin

Install the CygNet Mobile Notification Plugin to communicate point alarm information to CygNet Operator so that you can receive and acknowledge CygNet notifications with your mobile device. This custom notification plugin is configured via the General Notification Service (GNS), using the CygNet Notification Plugin Manager feature provided with your CygNet source files. CygNet Operator users can also acknowledge Common Alarm Service (CAS) alarm records using this functionality.

Although point alarm states can be displayed in CygNet Operator without the GNS or CAS, acknowledging the notifications requires the CygNet Mobile Notification Plugin. When the GNS service is notified about alarm states, notifications can then be sent to mobile devices using a push notification service, and notifications can be acknowledged using the CygNet Mobile Application Suite.

CygNet Mobile requires installation of CygNet Bridge before you can add the CygNet Mobile Notification Plugin to your system. See CygNet Bridge and Installing CygNet Bridge for more information.

CygNet Mobile Notification Plugin File Storage Locations

CygNet Bridge software source files include CygNet Mobile Notification Plugin files for the version of CygNet you are using. The default storage locations for your CygNet Mobile Notification Plugin files include the following folders on your client machine.

• Mobile Notification Plugin file - C:\CygNet Resources\CygNet<version> Mobile GNS Plugin
• Mobile Notification Plugin directory - C:\CygNet\Services\GNS\Plugins\CygNetMobile
• Mobile Notification Plugin file - C:\CygNet\Services\GNS\Plugins\CygNotify.exe
• Mobile Notification Plugin log file directory - C:\CygNet\Services\GNS\PluginData
• CygNet Bridge log file directory - C:\Weatherford\CygNetBridge\Logs

Installing the CygNet Mobile Notification Plugin

Accomplish all prerequisite preparation tasks and install CygNet Bridge before attempting to install CygNet Mobile Notification Plugin. After you have met all requirements, configure the CygNet Plugin Manager and install CygNet Mobile Notification Plugin as follows.

To Install the CygNet Mobile Notification Plugin

1. Ensure that all prerequisite steps are complete.

1. Install CygNet Bridge. See Installing CygNet Bridge for more information.
2. In Windows Explorer, navigate to C:\CygNet\Services\GNS\Plugins\ and verify or create a directory, with a path relative to the host GNS, for the CygNet Mobile Notification Plugin called \CygNet\Services\GNS\Plugins\CygNetMobile.
3. Verify that all required files are present in the Plugins directory, as required by the notification plugin process. This includes plugin assembly files, CygNet.API .NET files, and the executable file. Use the procedure outlined in Installing a Custom Notification Plugin, found in the CygNet Notification Plugin Interface topic.

2. Install the CygNet Mobile Notification Plugin.

1. In Windows File Explorer, in the CygNet Bridge source directory, navigate to the \CygNet Resources\CygNet<version> Mobile GNS Plugin folder, and copy the following files.
   • CygNet.API.Coredll
   • CygNet.Notifications.dll
   • CygNetMobileGNSPlugin.dll
   • CygNetMobileGNSPlugin.dll.config
   • MobileRestClient.dll
   • MobileRestClientUtils.dll
   • MobileRestModels.dll
   • Newtonsoft.Json.dll
   • System.Net.Http.Formatting.dll
   • System.Web.Http.dll
   • Weatherford.Core.Logging.Desktop.dll
   • Weatherford.Core.Logging.dll

2. Paste the files into the \CygNet\Services\GNS\Plugins\CygNetMobile directory on the CygNet server.

After Installing the CygNet Mobile Notification Plugin

Once the plugin is installed, proceed to Configuring the CygNet Mobile Notification Plugin to configure the settings required to receive and acknowledge CygNet notifications over your mobile device using CygNet Operator.