Notifications

Notifications

In CygNet Software notification of alarm conditions is handled by the General Notification Service (GNS). The General Notification Service (GNS) stores and processes notification messages. Notifications are triggered by the setting and clearing of alarm bits. Notifications are enabled on a per alarm basis in the Point Service (PNT). When a current value service retrieves a value for a tag, it checks the tag record for alarm and notification settings. If the report notifications option is enabled, it sends the tag’s real-time record to the GNS for processing along with the GNS identifier. The GNS builds and processes the notification. The notification message and its recipients are stored in the GNS. The GNS supports several types of notification messages including email, text message, voice message (via a Dialogic board or SIP server), and others.

The following topics provide information about configuring and using notifications.

To address questions or circumstances beyond the scope of the CygNet Help, Additional CygNet Resources are available.


More:


Let us know how we can improve this topic.

CygNet at weatherford.com

© 2020 Weatherford. All rights reserved.