CygNet Mobile
The CygNet Mobile Application Suite is a separately available CygNet product provided so that you can view critical CygNet SCADA data over a mobile device. You can use the CygNet Operator mobile application component to view a map of relevant equipment and facilities, see current data, trend historical data, and view and acknowledge both CAS alarms and GNS notifications in a single operation, on your Apple iOS or Android devices.
CygNet Mobile includes the following components.
- CygNet Operator mobile application — available through the Apple App Store for iOS mobile devices, or Google Play Store for Android mobile devices.
- CygNet Mobile Notification Plugin interface — to enable alarm and notification communication for CygNet Operator
- Mobile Administration site — to configure CygNet Operator features and capabilities
CygNet Mobile requires the installation of CygNet Bridge software, and must be selected as an option during the CygNet Bridge installation process. CygNet Bridge maintains secure data access, allowing you to access your required CygNet data without direct access to a CygNet system.
CygNet Mobile License
CygNet Mobile is licensed in conjunction with CygNet Bridge, and must be licensed separately from existing CygNet SCADA or CygNet Measurement components.
Note: When you install an updated CygNet license file, recycle CygNet Bridge in the IIS Application Pools list using the IIS Manager to refresh your web application and pick up new functionality. Refer to Microsoft IIS (Internet Information Services) documentation if you need more information about that process.
For more information about obtaining and licensing the CygNet Mobile and CygNet Bridge products, contact your Account Manager
Install CygNet Mobile
CygNet Mobile requires the installation of CygNet Bridge software, and must be selected as an option during the CygNet Bridge installation process.
Installation also includes preparing your system, installing CygNet Bridge, installing CygNet Mobile, and installing and updating the CygNet Mobile Notification Plugin to receive and acknowledge notifications using your mobile device.
- Prepare your system
See Preparing Your System for CygNet Mobile for more information.
- Install CygNet Bridge
See Installing CygNet Bridge for more information.
- Install CygNet Mobile
See Installing and Updating CygNet Mobile for more information.
- Install the CygNet Mobile Notification Plugin
See Installing CygNet Mobile Notification Plugin for more information.
Use CygNet Mobile
Run CygNet Mobile in conjunction with CygNet Bridge and CygNet Software. See the CygNet Release Documents for more information about current software version requirements and considerations appropriate for your installation and usage.
Access CygNet Mobile User Assistance
CygNet Mobile Application Suite provides usability prompts within the feature set itself. A standalone online help file is provided for user assistance, including configuration information for your CygNet Operator installation. Refer to the CygNet Mobile Application Suite for more information. The Online Help is available via CygNet Mobile once you install CygNet Operator.
Other portions of the CygNet Help also pertain to preparation or installation of CygNet Mobile. The following related topics may prove helpful:
See the
CygNet Bridge Installation Guide, which provides the same content as is available in the main CygNet Help in PDF format.
To address questions or circumstances beyond the scope of the CygNet Help, Additional CygNet Resources are available.
More:
Preparing Your System for CygNet Mobile
Installing CygNet Mobile Notification Plugin
Configuring CygNet Mobile Notification Plugin
Frequently Asked Questions About CygNet Mobile
