Status Window

The status window in the lower pane of the utility shows the results of the export or import. This information is also recorded in the CygNet Facility Import/Export utility log file (FacLoad001.log). This file is created in the folder from which the utility is run. The status messages can be cleared by clicking the Clear Messages button.

Descriptions of the messages encountered when exporting or importing files are listed in the following tables.

Export Status Messages

Message Description

Reading records from 'facilityservice'…

Reading the records from the Facility Service.

Writing records to file 'file name'…

Writing FAC records to the given file.

Exported N Records to file 'file name'

Summary of export displayed when finished.

Failed to connect to 'facilityservice'

The Facility Service could not be reached. Check to be sure that it is running.

Unable to open the file 'file name'. Export canceled.

Could not open the .csv file. Check that the file is not marked as read-only or open in another program.

Import Status Messages

Message Description

Reading file 'file name'…

Reading the file for import.

Retrieving facility records from 'facilityservice'…

Getting the facility records that currently exist in the selected FAC for comparison against records being imported.

Removing identical entries…

Removing facility records that are identical to existing FAC records from the list to add/update.

N new/modified import entries found.

After removal of identical entries, the utility determined that N entries will be added/updated.

Starting FAC update…

Starting the actual update (no changes were made up to this point).

Added/Updated attr entry: Site:mysite, Service:myservice, Fac:myfacility, Desc:myfacilitydescription

List of facility records that were added or updated.

FAC import of N facility attr records complete. Added/Updated: numAdded, Skipped: numSkipped, Errors: numErrors

Summary of updates performed with number of records added, updated, and skipped, and the error count.

Failed to connect to 'facilityservice'.

The Facility Service could not be reached. Check to be sure that it is running.

Skipping invalid line: linetext

An invalid line was encountered in the .csv file. Import will continue on the next line.

Failed to add/update attr entry: Site:mysite, Service:myservice, Fac:myfacility, Desc:myfacilitydescription — Reason:Exception occurred: errormessage

A facility record was encountered in the .csv file that could not be copied to the Facility Service. The errormessage text explains why. For example, 'FAC_INVALID_SERVICE' is returned when the service name could not be found, and 'DB_LOCKED_OUT' is returned when CygNet Explorer or another application window is currently accessing a database that the utility needs (usually the TRS).

User canceled.

Displayed if you click No when asked if you are sure about proceeding with the import.

No new/modified import entries found. FAC is up-to-date.

The FAC records and the .csv file contain identical data; no updates were made.

An unexpected error has occurred. ERROR: Failed to open the file 'C: fac.facattrs.csv'. Import canceled.

The .csv file could not be opened in the CygNet Facility Import/Export utility.

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