Notification Address Types

CygNet Software supports the following types of notifications (callouts):

Notification Address Type	Abbreviation	Description
Alphanumeric Pager	AP	An Alphanumeric Pager notification uses the Microsoft Telephony Application Programming Interface (TAPI) protocol to send an alphanumeric message to an alphanumeric pager. You must know the PIN number of the pager as well as the modem phone number of the paging company. The GNS can be configured with a default modem number. Additionally, tokens can be used when specifying dynamic alphanumeric messages. See Using Tokens in Notifications for more information. See Alphanumeric and Numeric Paging for more information.
COM Port Address	CP	A COM Port Address notification sends an alphanumeric message to a COM port. See COM Port Messages for more information.
Net Send Address	NS	A Net Send Address notification sends a network message to other users, computers, or messaging names on the network. No configuration keywords are required for Net Send messages. However, the network and computers must have Messaging enabled to allow Net Send messages. Note: Net Send does not work on Windows Vista or later.
Numeric Pager	PG	A Numeric Pager notification sends a numeric message to a numeric pager. See Alphanumeric and Numeric Paging for more information.
Reference Address	RA	A Reference Address notification references another record in the GNS database. It is used to associate different record types. See Best Practice for Setting Up Notification Types.
SMTP Mail Message	SM	An SMTP Mail Message notification sends an email message via an SMTP server. The GNS must be configured with the server name and if necessary, log-on credentials. Additionally, tokens can be used when specifying a dynamic email subject and message. See Using Tokens in Notifications for more information. See SMTP Mail Messages for more information.
SMS Text Message	SM	The SMTP Mail Message option can be used to send a notification message to a cell phone. Additionally, tokens can be used when specifying a dynamic SMS subject and message. See Using Tokens in Notifications for more information.
SNPP Message	SP	An SNPP Message notification sends a text message using the Simple Network Paging Protocol (SNPP). See SNPP Messages for more information.
Voice Address	VA	A Voice Address notification sends a spoken message to a telephone. This notification type requires the use of a Dialogic board or SIP Server and text-to-speech software (MSSAPI). Additionally, tokens can be used when specifying in voice address messages. See Using Tokens in Notifications for more information and examples. See Voice Address Notifications for more information. See Customizing Voice Address Messages for more information about customizing spoken text.
WAV Address	WA	A WAV Address notification sends a WAV file to a telephone. This notification type requires the use of a Dialogic board or SIP Server and text-to-speech software (MSSAPI) to play to the file. The supported WAV file formats are: 6, 8, and 11 KHz linear 8-bit PCM (WAVE_FORMAT_PCM) 6, 8, and 11 KHz mu-law 8-bit PCM (WAVE_FORMAT_MULAW) 6, 8, and 11 KHz a-law 8-bit PCM (WAVE_FORMAT_ALAW) 6 and 8 KHz 4-bit Oki ADPCM (WAVE_FORMAT_DIALOGIC_OKI_ADPCM) When the notification type is WAV Address, the file(s) specified in the Wave Msg field on the Messages page are played to the recipient. WAV files can be concatenated. This is achieved by listing files in playback order with a semicolon to delimit the individual files (for example, Area1.wav; ComprAlarm.wav). Additionally, tokens can be used when specifying a WAV file name and file path. See Using Tokens in Notifications for more information and examples.
*<Notification Plugin Type Name>	configurable, but must start with "Z"	A notification of this Address Type requires the installation and configuration of a third-party notification plugin. See CygNet Notification Plugin Interface for more information.

Notification Address Type

Abbreviation

Description

Alphanumeric Pager

An Alphanumeric Pager notification uses the Microsoft Telephony Application Programming Interface (TAPI) protocol to send an alphanumeric message to an alphanumeric pager. You must know the PIN number of the pager as well as the modem phone number of the paging company. The GNS can be configured with a default modem number.

Additionally, tokens can be used when specifying dynamic alphanumeric messages. See Using Tokens in Notifications for more information.

See Alphanumeric and Numeric Paging for more information.

COM Port Address

A COM Port Address notification sends an alphanumeric message to a COM port.

See COM Port Messages for more information.

Net Send Address

A Net Send Address notification sends a network message to other users, computers, or messaging names on the network. No configuration keywords are required for Net Send messages. However, the network and computers must have Messaging enabled to allow Net Send messages.

Note: Net Send does not work on Windows Vista or later.

Numeric Pager

A Numeric Pager notification sends a numeric message to a numeric pager.

See Alphanumeric and Numeric Paging for more information.

Reference Address

A Reference Address notification references another record in the GNS database. It is used to associate different record types.

See Best Practice for Setting Up Notification Types.

SMTP Mail Message

An SMTP Mail Message notification sends an email message via an SMTP server. The GNS must be configured with the server name and if necessary, log-on credentials.

Additionally, tokens can be used when specifying a dynamic email subject and message. See Using Tokens in Notifications for more information.

See SMTP Mail Messages for more information.

SMS Text Message

The SMTP Mail Message option can be used to send a notification message to a cell phone.

Additionally, tokens can be used when specifying a dynamic SMS subject and message. See Using Tokens in Notifications for more information.

SNPP Message

An SNPP Message notification sends a text message using the Simple Network Paging Protocol (SNPP).

See SNPP Messages for more information.

Voice Address

A Voice Address notification sends a spoken message to a telephone. This notification type requires the use of a Dialogic board or SIP Server and text-to-speech software (MSSAPI).

Additionally, tokens can be used when specifying in voice address messages. See Using Tokens in Notifications for more information and examples.

See Voice Address Notifications for more information. See Customizing Voice Address Messages for more information about customizing spoken text.

WAV Address

A WAV Address notification sends a WAV file to a telephone. This notification type requires the use of a Dialogic board or SIP Server and text-to-speech software (MSSAPI) to play to the file.

The supported WAV file formats are:

6, 8, and 11 KHz linear 8-bit PCM (WAVE_FORMAT_PCM)
6, 8, and 11 KHz mu-law 8-bit PCM (WAVE_FORMAT_MULAW)
6, 8, and 11 KHz a-law 8-bit PCM (WAVE_FORMAT_ALAW)
6 and 8 KHz 4-bit Oki ADPCM (WAVE_FORMAT_DIALOGIC_OKI_ADPCM)

When the notification type is WAV Address, the file(s) specified in the Wave Msg field on the Messages page are played to the recipient. WAV files can be concatenated. This is achieved by listing files in playback order with a semicolon to delimit the individual files (for example, Area1.wav; ComprAlarm.wav).

Additionally, tokens can be used when specifying a WAV file name and file path. See Using Tokens in Notifications for more information and examples.

*<Notification Plugin Type Name>

configurable, but must start with "Z"

A notification of this Address Type requires the installation and configuration of a third-party notification plugin. See CygNet Notification Plugin Interface for more information.

Notes:

The abbreviation indicates how the address type is identified on the Addresses page of the Notification record.

The Dialogic board is used for Voice and WAV file notifications only. Alphanumeric paging uses a different protocol (TAPI).