Canvas > Using Canvas > Viewing Canvas Logs

Viewing Canvas Logs

On the Canvas toolbar, click Display logs icon (Display logs) to display a Log Viewer pane in the Canvas workspace or to hide the currently open pane.

The Log Viewer pane is where you view the contents of the Canvas log files while inside the application. Errors can be viewed directly without opening another application, such as Microsoft Excel.

Logged information for the Canvas applications is written to comma separated files, (CanvasDebug001.csv, Canvas.View001.csv, and Canvas001.csv), which are stored by default in the Users\<CurrentUser>\AppData\Local\CygNet\LogFiles\Canvas folder on the host server. The logging process writes to each file until it reaches 100MB. As each new log file is created, it is incremented with a new number, for example, Canvas002.csv, Canvas003.csv, etc. The lowest number is the most recent log file.

The Log Viewer will load all Canvas.csv log files, not just the most current version. The logs can be set to automatically refresh, refreshed at any time, searched, grouped, sorted, and filtered.

The Log Viewer displays the following columns of information: Timestamp, Type, Category, Log Message, and Assembly. If you want to view all logged content, such as the Managed Thread ID, Source Name, Method, or Line, you will need to open the log file in another application, such as Microsoft Excel.

Note: Logging settings, which include the location of the log files folder and logging level configuration, are found on the Backstage view. Canvas supports three logging levels: Normal, Detailed, and Debug. See Configuring Logging Settings for more information.

Click Refresh now to initially load the Canvas log file into the Log Viewer pane or click Refresh now periodically to reload the Canvas log file as you work.

See Log Viewer for more information about the Log Viewer pane.


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